Reference

cartel4d Privacy Policy for Your Account Data

cartel4d Privacy Policy explains what we collect when you create an account, complete phone verification, browse on mobile, or connect DANA, OVO, GoPay and QRIS.

Account clarityWallet recordsCookie choicesAccess requests
cartel4d cartel4d Privacy Policy for Your Account Data
CONTACT PATH

Contact Us About Privacy Policy Records

A clear account help path lets you ask about personal data without explaining your entire wallet history.

Account help route Use the support path inside your account for a Privacy Policy question, especially when a phone verification detail or sign-in record needs checking.
Wallet status query Mention DANA, OVO, GoPay or QRIS when asking about a wallet record, so we can connect your privacy request with the relevant payment reference.
Receipt detail For bank transfer or virtual account questions, provide the receipt reference through account support and remove unrelated personal details before sending it.
ACCOUNT SAFETY

Protect Your Data Across Wallet Steps

Privacy depends on small account habits as well as our internal handling. We ask you to complete phone verification before account access, review cookie choices on each device, and avoid sharing passwords…

What we collect

We may handle registration details, phone verification data, device signals, cookie identifiers and payment references needed to provide account access and respond to your requests.

How cookies work

Cookies can keep your session connected on a mobile browser and help us understand sign-in security events; your browser settings provide a way to manage them.

Wallet protection

DANA, OVO, GoPay and QRIS references are used to reconcile account activity, while sensitive wallet credentials should remain inside the relevant payment service.

Account security

Phone verification supports account protection before entry, and unusual device or sign-in signals may lead to an additional check before we discuss account data.

Storage periods

We retain records only for the period needed for account operation, security, dispute handling and legal duties, as described in the current Privacy Policy.

Change request

Ask us to correct, access or clarify your personal data through account support; include enough account detail for matching, but do not send your password.

Find Privacy Policy Answers Before Joining

These Privacy Policy answers focus on the account and wallet questions you may search before opening access from Indonesia. If your situation is not covered, use the account support path with the smallest amount of personal detail needed to locate your record.

It covers account registration, phone verification, device and cookie data, wallet references, storage, security checks, sharing, access requests and how we respond to privacy questions.

We use the phone detail for account creation and verification before access. It also helps us match a privacy request to the correct account when you contact support.

Yes. The policy explains how we handle references connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity for reconciliation and account support.

You can request a correction through the account support path. Include the registered phone or email detail and describe the field that appears incorrect, without sending your password.

Cookies may maintain your session and assist security checks when you use a mobile browser. Your browser controls let you review or restrict cookies, although some account functions may change.

We keep records for the period needed for account operation, security, dispute handling and legal duties. The current Privacy Policy sets out the applicable retention approach for each category.

Use the support route inside your account and identify whether the request concerns access, correction, cookies or a wallet reference. Availability of account access depends on local law.